Building Your Profile

Overview

Your profile is what students read before they book. Your Tutor Profile is built and maintained from the Profile Builder — a single, step-based editor where you write your bio, set your background, list your education and certifications, add media, and keep everything up to date. This page is for tutors and covers four things:

• Completing your profile content — bio, education, certifications and media.
• Uploading documents for identity and qualification verification.
• Tracking your profile completion and clearing the completion banner.
• The tutor badges Tuitionable awards automatically, how they are earned, and where they appear.

The Profile Builder lives at URL/tutor/profile/edit.

Pricing fields (hourly rate, per-subject rates and package offers) and your weekly availability are also set inside the Profile Builder and the availability editor. Those topics have dedicated pages — see Pricing, Packages & Offers and Availability & Calendar.

The Profile Builder

The editor is organized into seven steps. A progress strip at the top lets you navigate between them, and your work is saved while you progressing the form — you do not lose earlier steps by moving forward.

If you added a half-filled repeater row — for example an education entry or a package with only one field typed in — the platform will not save that row rather than blocking the whole form. Fill in a row completely, or leave it empty.

Bio, Experience & Teaching

The written sections are where students decide whether you are a good fit. Each text field has a length limit, and a few fields accept only a constrained character set so that your profile cards render cleanly.

Experience history

You can add up to 20 experience entries. Each entry holds a role/title, organization or institution, a period, and a short description. The period field is free-form but is checked against a month/year shape — values such as Jan 2018 – Dec 2022 or 2020 – Present are accepted.

FAQs

You may add up to 20 question-and-answer pairs. Empty pairs are filtered out automatically, so blank rows never appear on your public profile. If you do not supply any FAQs, your public profile shows a small set of system defaults FAQs(how sessions are structured, how to book, rescheduling, and how payments work).

Education, Certifications & Languages

These sections build the credibility block on your public profile. They are stored as lists, so you can add several entries.

The year field on education and certifications must be a four-digit year between 1950 and the current year. Institution, degree, field, certification name and issuer accept letters, numbers, spaces and the punctuation . , ' - & ( ) /. Languages accept letters, spaces, hyphens and parentheses so you can record regional variants.

Listing a degree or certification here is for display only — it does not, on its own, mark you as verified. Verification is a separate document review handled by an administrator (see below).

Photo, Background & Intro Video

Media makes your profile feel personal. Three media slots are available in the Basic Info and Identity steps.

Profile photo (avatar)

Upload a clear headshot in the Basic Info step. Accepted file types are JPEG, PNG and WebP, up to 8 MB. When you upload a new photo, the previous one is replaced. If you have not uploaded a photo, your profile shows an initials avatar instead of a stock image.

Background (cover) image

The background image is the banner at the top of your public profile. It accepts the same file types and the same 8 MB limit. To clear it, tick the remove-background option and save.

Intro video

The intro video is added as a URL in the intro_video field (Identity step). Only links from supported platforms are accepted — YouTube, Vimeo, Loom and Wistia. A link from any other site is rejected with the message “Intro video must be a YouTube, Vimeo, Loom, or Wistia URL.”

Phone photos are commonly 3–8 MB, which fits comfortably under the limit. If an upload is rejected, check the file type first — only JPEG, PNG and WebP images are allowed.

Verification Documents

Verification documents — identity papers and qualification proof such as certificates — are uploaded during the tutor application form, on the Verify step of registration. Each uploaded file is stored with its original name, type and size, and starts with a status of pending. The file size limit on those uploads is 10 MB per file.

After upload, an administrator reviews your documents. Approving your documents is what sets the is_verified flag on your profile — uploading a file does not mark you verified by itself, and there is no automatic expiry date once verified.

The Profile Builder at /tutor/profile/edit does not include a document re-upload section. If you need to submit or replace verification documents after registration, contact support so an administrator can review it. See Getting Help & Support.

Profile Completion Tracking

The Profile Builder shows a live completion percentage based on four required steps. Completion display a banner that nudges you toward a bookable profile.

The percentage is simply the share of these four steps that are done, rounded to a whole number (so each completed step is calculated as 25%). Your profile is complete only when all four are done. Until then, the banner lists which steps remain.

The completion banner

You can dismiss the banner while your profile is still incomplete. The banner stays hidden until your next profile save, because every save resets the dismiss flag so you always see your current progress. At 100% the banner hides on its own.

Filling bio and rate section give you a “minimum profile”: once those two are set and you add availability, you can begin appearing in search. Adding subjects, media and credentials then strengthens the profile and helps students choose you.

Tutor Badges

Tutor badges are recognition labels awarded automatically based on your track record. You hold at most one badge at a time — the highest tier you currently qualify for. The platform re-evaluates your badge after every completed session.

Tiers progress upward with completed lessons, rating, review count, and a clean no-show record. The canonical tiers are:

Badge evaluation reads your completed-lesson count, average rating and review in total — it gain naturally from teaching well and gathering reviews.

Where badges appear

When you hold a badge, it is rendered on your public profile next to your name, and on the tutor cards students see in search and discovery surfaces. Inactive badges are not shown. Because only your highest qualifying tier is kept, moving up a tier automatically removes the lower one.

Badges are gain from completed sessions, ratings and reviews — not from filling in profile fields. The fastest path to a badge is teaching real lessons and encouraging happy students to leave reviews. See Reviews & Messaging.

Troubleshooting & Tips

Related Pages

• Becoming a Tutor — the application flow where verification documents are uploaded.
• Pricing, Packages & Offers — set your hourly rate and package offers.
• Availability & Calendar — add the weekly slots that complete your profile.
• Reviews & Messaging — how reviews accumulate toward your badges.